Troubleshooting

Troubleshoot: an action failed, skipped or ran slowly

Classify the outcome, inspect evidence and avoid unsafe retries when one automation does not behave as expected.

Classify before fixing#

What you seeLikely category
Feature or reward visibly absentGame availability or prerequisite.
Queue already runningNo action needed; configuration may be correct.
Expected menu never openedNavigation, mapping or blocking-screen problem.
Menu opened but result is uncertainVerification problem; inspect before retrying.
The entire run is slowEnvironment capacity, game loading, repeated recovery or overly broad routine.
Only one workflow repeatsWorkflow-specific state or unsupported variation.

Why a routine can be slow#

  • Game and emulator startup dominates a small routine.
  • The routine contains many unavailable workflows that each require bounded checking.
  • Recognised pop-ups or loading transitions require recovery time.
  • The PC is memory constrained and emulator rendering is delayed.
  • Several farms are competing under a concurrency setting that is too high.
  • Evidence capture or a safety deadline is being reached repeatedly.

Safe investigation#

  1. 1

    Note the exact farm, routine and action

    Avoid summaries such as “the bot failed”.

  2. 2

    Read the action outcome and duration

    Find the first unexpected step, not merely the last line.

  3. 3

    Open its evidence

    Compare it with the actual game state.

  4. 4

    Check prerequisites and settings

    Confirm the task was available and intentionally enabled.

  5. 5

    Retest narrowly

    One farm, one relevant workflow, normal concurrency.

Do not blindly replay

If the action might have spent resources, claimed a one-time reward or dispatched troops, establish the current state before another attempt.

Still stuck?

Complete the evidence checklist before contacting support. Never send passwords, recovery codes, payment details or private licence material.

Prepare your report